Support

Sabt · a product of Respiresoft LLC · last updated 5 October 2026

Before you write

If something looks wrong, these fix most of it:

• Save a backup first — Settings → Backup → Save a copy. Always do this before anything else.
• Close and reopen the app.
• Check for an update — Settings → About shows the version you have.

What to tell us

So we are not guessing:

• What you were doing, and what happened instead.
• The version and device from Settings → About.
• A screenshot, if you can.

Please do not send us your backup file unless we ask — it is your whole book, and we would rather not have it.

Common questions

I lost my phone. Can you get my records back?

Only from a backup file you saved. On the free plan nothing is ever sent to us, so there is no copy on our side to restore. This is also why the app keeps asking you to save one.

Does it work without internet?

Yes. Recording sales, expenses and loans needs no connection at all.

Can two phones share one book?

Not on the free plan — each phone keeps its own. Sharing between devices is a cloud feature.

Why is there no profit figure?

Because Sabt does not know what your goods cost you, any profit number it showed would be wrong. It shows what came in and what went out.

Contact

Respiresoft LLC, 32 N Gould St, Sheridan, WY 82801, United States · support@respiresoft.com